Massage Chair Relief has a 90-Day Money-Back Satisfaction Guarantee for new massage chairs & zero gravity recliners purchased from Massage Chair Relief. We will also pay for 100% of the return shipping/freight costs with ZERO restocking fees and ZERO back-billing for the original shipping costs for the full 90 calendar day return period! For chair exchanges, we will ship the replacement chair to you free of charge. That’s right, Massage Chair Relief offers truly Free Exchanges & Returns!"